Privacy Policy

As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience. We receive, collect and store any information you enter on our website or provide us in any other way. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information and purchase history related to this site. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices.

4. To comply with any applicable laws and regulations.

 

The BigLoveWaves is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services with you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by the BigLoveWaves adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MAsterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and postal mail.

 

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. We and our Third Party Service Providers use cookies and other similar technologies in order for us to provide our Service and ensure that it performs properly and to analyze our performance and visitor activities. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

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Company uses the following cookies on the Site:

• XSRF-TOKEN - for fraud section of calls

• hs - security cookie for Hive (legacy)

• svSession - cookie for identification

• SSR-caching - performance cookie for rendering

• TS* - cookies for attach detection

• bSession - used for system effectiveness measurement

• feds.logger.sessionId - tracking session errors and issues (resilience)

• _wixAB3|* - cookie for site experiments

• server-session-bind - cookie for API protection

• client-session-bind - cookie for API protection

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Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

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BigLoveWaves is not responsible for the content or practices of third party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.

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If you don't want us to process your data anymore, please contact us at rebecca@biglovewaves.com. If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at rebecca@biglovewaves.com.

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Neither Rebecca Roy nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.

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Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Rebecca Roy cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the BigLoveWaves site, you accept that you do so at your own risk.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.